Status	Open
Hiring Manager	https://www.linkedin.com/in/hikatiereed/
Summary	Balanced is hiring a consumer-centric and data-driven Product Lead to own roadmapping for our consumer experience working with stakeholders across Engineering and Design, in collaboration with our broader team of Growth Marketing, Clinical, Production, and Trainer Talent.
Location	New York, NY

Who we are

Balanced is an early-stage, venture-backed startup creating a digital fitness platform to build a health span that matches our new lifespans.

The next frontier of healthcare is preventative – not reactive. The industry today focuses a large majority of resources on reactive treatments for disease. We are committed to helping adults 55+ maintain vibrancy in their lives, with an exercise platform that promises community, joy, and a personalized experience to rebel against the decline of aging.

We love learning from each other and are looking for people who bring a new set of experiences and backgrounds to our team.

We’re a New York City-based company with a hybrid schedule. We work in person at our production studio in DUMBO, Brooklyn on Tuesdays, Wednesdays, and Thursdays while Mondays, Fridays are remote-optional. Including one additional remote-week a month.

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<aside> 💡 Learn more about our why, our team, our advisors, how we work, investors, and recent press here.

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Role overview

First and foremost, we're looking for people who are excited about what we're doing. We're building a product for older adults to have a true impact on their physical and mental wellbeing. You'll help us creatively solve problems and delight our members.

This role will own roadmapping for our consumer experience working with stakeholders across Engineering, Design, Clinical, Production, and Trainer Talent. We’re looking for someone to advocate for the Balanced member and our champion our internal stakeholders by thoughtfully integrating them into our roadmapping abilities. You’ll work closely in tandem with the CEO to align on product vision and execution. We’re designing a digital fitness experience for the 100M 50+ in the United States. To say your impact will be big is an understatement.

The scope of impact is wide – your role will be responsible from onboarding, driving engagement, and building an experience folks can’t wait to return to. Our Growth Marketer, Kahn, currently owns the acquisition funnel, but naturally there will be overlap and collaboration in how we approach an effective and delightful onboarding together.

Responsibilities will include:

Serving as a thought leader to the business on how to progress the overall product strategy and roadmap to meet member and team needs,
Planning and implementing end-to-end solutions to advance the Balanced product – from user research, hypothesis testing, conducting user research, scoping features, and setting KPIs to test learnings, and constantly iterating to improve the experience for our members,
Applying a data-driven mindset to understand what infrastructure we have and what additional infrastructure is needed in order to set KPIs, prioritize the most impactful features, and track launch success to understand the impact of product decisions,
Collaborating both locally with Engineering/Design/Growth Marketing and team-wide to prioritizing the product backlog, pre-planning, prioritization and running user journey mapping sessions,
Developing product documentation including specifications, wireframes, site maps, and process flows,
Technical competency to negotiate and troubleshoot with engineering partners (e.g. understanding what APIs are but not needing to know how to write one),
And clear communication of project phases and proactively alerting management of changes to scope, timelines, and resources, with the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

Tooling we use

We use Notion and Linear for day-to-day project management, Mode as our BI tool with added analytics from Heap, Hotjar, Google Analytics, and Intercom for member experience. Our web stack is TypeScript, React( Next.js ), Node / Express, Postgres, Python, and GraphQL. Services we use are Google Cloud, Sanity CMS, Auth0, TypeForm, Vimeo, and Google Tag Manager.

Why you might be excited about us

We're working to improve the quality of life and extend years for older adults. If you love health/wellness, fitness, and improving the lives of our aging population, you'll love helping build our product.